Returns & Exchanges
At Mackintosh Official, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship the Items
Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing